Masters in security management Kenyatta University

Recruiting, training, and retaining qualified security personnel, including security guards, supervisors, and administrative staff. Fostering a positive organizational culture based on teamwork, professionalism, and integrity. Providing leadership, guidance, and mentorship to employees, empowering them to excel in their roles and achieve their full potential. Establishing performance management systems, conducting regular performance evaluations, and rewarding high performers to promote employee engagement and motivation.

Masters in Administration MKU

Managing the day-to-day operations of the company, including security services delivery, personnel deployment, and client relations. Ensuring compliance with industry regulations, company policies, and contractual agreements. Monitoring security operations to maintain high standards of service quality, efficiency, and effectiveness. Implementing operational improvements and best practices to enhance service delivery and client satisfaction.

B.A criminology MKU.

Developing and implementing operational plans and strategies to achieve company objectives and meet client needs. Overseeing the scheduling and deployment of security personnel to various client sites, ensuring adequate coverage and compliance with contractual requirements. Monitoring and evaluating operational performance metrics to identify areas for improvement and implement corrective actions as needed. Streamlining operational processes and procedures to enhance efficiency, productivity, and service quality.

Serving as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction with services. Conducting regular meetings and site visits with clients to review performance, gather feedback, and identify opportunities for service improvement. Collaborating with clients to develop customized security solutions that align with their specific needs, preferences, and budgetary constraints. Anticipating and proactively addressing potential security risks or challenges to ensure the safety and security of client assets and personnel.

B.IT JKUAT

PMP

Managing relationships with technology vendors, suppliers, and service providers to procure necessary equipment, software, and services at competitive prices and within budgetary constraints. Providing technical support and troubleshooting assistance to clients, security personnel, and internal teams to resolve issues, address concerns, and maintain the functionality of security systems. Leading the design, development, and implementation of security systems and technologies, such as access control systems, surveillance cameras, intrusion detection systems, and alarm systems. Conducting feasibility studies, cost-benefit analyses, and risk assessments to evaluate the potential impact and return on investment of adopting new technologies or upgrading existing systems..